Effective Date: Jan 2025
At GTD Dallas Rides, your privacy and safety are of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By booking with us, you agree to the terms outlined below.
1. Information We Collect
We collect personal information when you book a ride with us, including but not limited to:
- Name
- Contact details (phone number, email address)
- Payment information (credit/debit card details)
- Pickup and drop-off locations
- Reservation details (ride type, dates, times)
We also collect location data when you use our services, such as pickup and drop-off locations, to ensure accurate routing and timely service.
2. Use of Your Information
We use your personal information to:
- Process bookings and payments
- Confirm your reservation and send updates
- Improve our services and customer experience
- Communicate with you regarding your reservation
- Ensure accurate ride routing through Google Maps or similar location services
- Comply with legal requirements
- Respond to inquiries or concerns
3. Google Maps Location Services
To facilitate your bookings and provide accurate route details, we may use Google Maps or similar location services. These services allow us to track the location of our vehicles in real-time, calculate optimal routes, and ensure timely pickups and drop-offs. By using our services, you consent to the use of location data for these purposes.
Please note that Google’s privacy practices are governed by their policies, and we encourage you to review them for more information.
4. Passenger Safety
Your safety is our priority. We ensure that all our vehicles are equipped with necessary safety features and are regularly inspected for roadworthiness. Our drivers are trained professionals who prioritize safe driving and are familiar with local traffic laws. Additionally, we only pick up and drop off passengers at safe locations. In case of any behavior that is deemed unsafe or threatening, services will be terminated immediately without a refund.
5. Customer Data Storage
We store your personal data securely on our website’s servers to manage your bookings, process payments, and communicate effectively with you. Our website employs encryption and other security measures to protect your data. We retain this information as long as it is necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
You have the right to request access, correction, or deletion of your stored data by contacting us at [Insert Contact Email].
6. Payment Information
By booking with us, you authorize GTD Dallas Rides to store your payment card details securely for the duration of the booking process. We use secure, encrypted methods to protect your payment information and never share it with third parties, except for processing payments through our trusted payment gateway.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. These technologies help us analyze website traffic, remember your preferences, and provide a personalized experience. You may choose to disable cookies in your browser settings, but this may affect the functionality of the website.
8. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers (payment processors, IT support, etc.) who assist in operating our website and services
- Law enforcement or legal authorities, if required by law
9. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any personal information.
11. Your Rights
You have the right to request access to your personal data, update or correct any inaccuracies, or request deletion of your information. To exercise these rights, please contact us at [Insert Contact Email].
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a minor, please contact us to have the information removed.
13. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Address: [Insert Company Address]